Why does CarShield have so many complaints?
The BBB website lists more than 1,500 complaints against Carshield and gives the company an 'F' rating. "The reason that they have an 'F' grade is because of advertising issues, and also because they failed to address the underlying pattern," said Chris Thetford, a spokesman with the Better Business Bureau.
Jason Currier - Owner/ Vice President - American Auto Shield, LLC | LinkedIn.
American Auto Shield's mission is to be recognized as the driver for innovation in our industry by delivering products and an experience our customers value. A collaborative culture of diverse people, departments and skills makes American Auto Shield (AAS) successful.
Nationwide COVERAGE AND CLAIM SERVICE since 2002
Founded in 2002 and headquartered in Lakewood, Colorado, American Auto Shield specializes in Vehicle Service Contract development and automotive claims administration.
What are the cons of CarShield? While CarShield is overall a strong warranty provider, its major cons are that the company has a relatively high number of poor reviews online and that its rental reimbursement policy doesn't come with all plans.
Endurance offers superior coverage at a lower cost than CarShield. For many customers, an Endurance auto warranty may be a better choice, especially given that Endurance warranty reviews are better, and Endurance offers more expansive benefits.
On average, CarShield vehicle protection plans cost between $99 and $129 per month. These competitive rates help keep the company near the top of the extended auto warranty industry.
No, CarShield is not a scam or a rip-off, but it is a below-average company. CarShield is a legitimate company that has been providing vehicle service contracts for over 16 years and has earned a 4/5 rating from the consumer review on WalletHub, yet it has a history of complaints reported to the Better Business Bureau.
How is a CarShield service contract different from my auto insurance policy? Typically, auto insurance covers only collision or accidental damage to your vehicle—such as a car crash, fire, or vandalism. A CarShield service contract covers the mechanical parts of your vehicle.
American Auto Shield top competitors include: Mechanical Breakdown Protection, Premier Dealer Services Inc, Continental Warranty Inc, Interstate National Dealer Services Inc How do I contact American Auto Shield?
How do I stop CarShield calls?
You can find the National Do Not Call Registry on the web at DoNotCall.gov. This will help you should you continue to receive unwelcome phone calls not only from auto warranty companies, but other telephone solicitors as well.
Ted Terry - President - American Auto Shield | LinkedIn.

- Best for High-Mileage Vehicles: Endurance.
- Best for Customer Support: Concord Auto Protect.
- Best for Warranty Plan Options: Carchex.
- Best for Complete Vehicle Coverage on All Plans: ProtectMyCar.com.
- Best Online Warranty Marketplace: Platinum Auto Warranty.
1898 Travelers Insurance Company issued the first automobile insurance policy in the United States. 1899 First pedestrian killed by an automobile, in New York City. 1910 New York passed the first United States workers compensation law.
The warranty company can cover cars with more than 250,000 miles on them and it accepts vehicles up to 20 years old.
Most CarShield protection plans will cover engines, transmissions, drive axles, water pumps, and transfer cases (a metal casing that delivers power in four-wheel-drive). Some CarShield plans also cover things like a car's air conditioning, steering, suspension and starter.
CarShield offers vehicle service contracts for cars up to 300,000 miles. You're able to customize the kind of coverage specific to your car's needs, but keep in mind that you may have larger monthly payments for coverage on older cars with higher mileage.
Yes, CarShield does have a deductible in most situations. Deductibles for CarShield vehicle service plans range from $0 to $100, though only certain plans allow for a $0 deductible, such as the Platinum and Diamond level plans. Deductibles of $25 and $50 are also available.
- Endurance: Best for older and high-mileage cars.
- Carchex: Best plan options.
- CarShield: Best for motorcycles & ATVs.
- Concord Auto Protect: Best customer satisfaction.
CarShield offers the best car warranty for drivers on a budget, but Endurance provides more comprehensive coverage and benefits with every plan. The Endurance's Supreme plan is longer-lasting, but it costs more than CarShield's Diamond plan. We also received quotes for powertrain plans from each provider.
Is an extended car warranty worth it?
An extended warranty is worth your time if your car isn't extremely reliable and you wouldn't necessarily be able to pay for major repairs right now. If you purchase a used car from a dealer, an extended warranty could be the right choice if you're uncertain about a vehicle's reliability.
Yes, CarShield is a defendant in a class action lawsuit.
Flexible pricing
Your monthly cost is based on the year, make, model and mileage of your vehicle. Prices start as low as $99 per month.
Yes, CarShield does have a mileage limit. CarShield's mileage limit is 300,000 miles, which is higher than the limits from most third-party service-contract providers, allowing you to cover older, breakdown-prone cars with a CarShield contract.
CarShield pays for repairs to the mechanical parts of your vehicle. Most CarShield protection plans will cover engines, transmissions, drive axles, water pumps, and transfer cases (a metal casing that delivers power in four-wheel-drive).
This vehicle service contract is great coverage for major and minor vehicle parts, including your engine, transmission, water pump, alternator, starter, A/C-even your power windows.
Simply put, a vehicle's catalytic converter generally not covered component by an extended auto warranty or vehicle service contract, so replacing them can be expensive.
This is almost universal, as nearly all extended warranty companies exclude batteries. That includes companies like Endurance Warranty, Car Shield, Carchex, and others treat car batteries as wear and tear and exclude it from coverage.
Does CarShield cover oil leaks? A. Unless the leak results from covered mechanical damage, like a failure in the lubrication system in the engine, it won't be covered. Only the Diamond and Platinum plans cover oil leaks.
Whenever you have a flat or damaged tire, you are covered up to a maximum of $150 (one-hundred fifty dollars) per occurrence for the service provider to change that inflated spare from mount to wheel. This service may not be available in all areas, in which case, towing service may be provided up to your benefit level.
Is endurance warranty any good?
Endurance earned a 4.6 out of 5.0 stars. This was the highest score among all providers in our study and why our team named Endurance Best Overall. With comprehensive coverage options and a strong customer service reputation, Endurance is one of the best extended car warranty providers of 2023.
Where is CARCHEX available? CARCHEX is available in every state. Other extended warranty providers may not offer coverage in California, but CARCHEX contracts are available in the state.
On average, CarShield vehicle protection plans cost between $99 and $129 per month. These competitive rates help keep the company near the top of the extended auto warranty industry. One thing that sets CarShield apart from other extended warranty providers is the fact that it offers plans with unlimited terms.
CarShield Reviews: Conclusion
We rate CarShield vehicle protection plans as some of the best extended warranty options currently on the market. CarShield is an excellent option if you're looking for both the best coverage and best prices per month.
If You cancel this Agreement within thirty (30) days from the Effective Date and a claim has been made, or if You cancel this Agreement after the first thirty (30) days, You will be refunded the prorated amount of the unearned provider fee, less the amount of any claims paid or payable.
With a CarShield service contract, your engine, transmission, and other vital car parts are protected anytime they break down or malfunction.